All Affordable Blinds respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, request a quote or use our products and services.
1. Personal Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, suburb, property or service details, product interests, enquiry information and other details reasonably necessary to respond to your request or provide our services.
We may also collect technical information when you use our website, such as browser type, device information, IP address, pages visited and website usage data through cookies and analytics technologies.
2. How We Collect Information
We may collect personal information when you:
- submit an online enquiry or quote request;
- contact us by phone or email;
- communicate with our team;
- request a measure, quote, product information or service; or
- interact with our website or online advertising.
Where reasonable and practical, we collect personal information directly from you.
3. How We Use Your Information
We may use personal information to respond to enquiries, arrange quotes and appointments, provide requested products or services, communicate about your enquiry, improve our website and customer experience, maintain business records, conduct marketing where permitted, and comply with applicable legal obligations.
We will not sell or rent your personal information.
4. Disclosure of Personal Information
We may disclose personal information to employees, contractors and trusted service providers where reasonably necessary for business operations or to provide services to you. This may include website hosting, customer management, analytics, communication, advertising and professional advisory providers.
We take reasonable steps to use service providers that handle information appropriately. Some technology providers may store or process information outside Australia.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage and measure advertising performance. You can manage or disable cookies through your browser settings, although some website features may not function as intended.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no online transmission or electronic storage method can be guaranteed to be completely secure.
7. Access and Correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. Privacy rights under Australian law include rights relating to access and correction for individuals dealing with covered entities.
8. Marketing Communications
Where permitted by law, we may send relevant promotional communications. You may opt out at any time by using the unsubscribe option provided or by contacting us directly.
9. Privacy Enquiries and Complaints
If you have questions, concerns or complaints about this Privacy Policy or how we handle personal information, please contact us. We will review your enquiry and respond within a reasonable period.
All Affordable Blinds
Brisbane, QLD, Australia
Phone: 0483 798 354
Email: info@allaffordableblinds.com.au